TOMS Women's Classic Alpargata Flat

TOMS Women's Classic Alpargata Flat

Shipping Policy

Free Shipping on all U.S Orders! No minimum required.

Once an order has been placed it approximately takes MetroFusion.com, 1-2 business days to process an order. The processing time is subject to change if there are any complications with the order.

MetroFusion.com ships with the following companies.

• USPS
• FedEx
• UPS

We are unable to take request on which shipper to use.

Orders ship Monday - Friday only. MetroFusion.com recognizes most national holidays. During those day’s our shipping department will be closed and no orders will be processed or shipped.

Any Expedited orders placed after 3:00PM EST on Friday will not ship until the following business day (Monday). Please note that your order must also be confirmed, meaning that if there are any issues, it must be resolved by the time listed below or it will be delayed:

3:00PM EST Monday - Friday.

Shipping Rates

Click For Return Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, unworn and in the same condition that you received it. It must also be in the original packaging with ALL tags and labels included.

Additional non-returnable items:

• Gift cards
• On-Sale Items
• Seasonal / Holiday Items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 14 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@metrofusion.com.

Sale Items (if applicable)

Only regular priced items may be refunded, unfortunately sale, Seasonal, Holiday items cannot be Returned and or Refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@metrofusion.com and send your item to:

Metro Fusion
6000 Sepulveda Blvd
Suite 1420
Culver City, CA 90230
United States.